Go to content
Home »Help and advice »Your meter »
Our website is automatically set to 'Allow Cookies' as this ensures the best possible experience.
You can take control of your bills by learning how to read your meter and make sure you’re paying the right amount.
Find out more
We can help if you need to get a new supply, remove an old one or move your meter.
If your electricity meter is leaking a black tar substance take a look at our help and advice on what to do and who to contact.
We've got lots of useful information about your Pay As You Go meter. Find out how to change it, where to buy credit and lots more.
We've put together some information on the most common meter types and the homes they are best suited to.
If you need a hand, you can contact us in a number of ways.
Contact us now
Update your meter reading online
Submit meter reading
SSE and associated brands: Scottish Hydro, Southern Electric, SWALEC and Atlantic are all trading names of:
SSE Energy Supply Limited Registered in England & Wales No. 03757502
(Supply of Electricity, Home Phone, Broadband & Feed in Tariffs);
Southern Electric Gas Limited Registered in England & Wales No. 02716495
(Supply of Gas);
SSE Water Limited Registered in England & Wales No. 06021063
(Supply of Water);
SSE Home Services Limited Registered in Scotland No. SC292102
(Heating & Wiring, Shield Care & Servicing, Gas Installations and Eco);
SSE Energy Solutions Limited Registered in Scotland No. SC386054
(Energy Efficiency Installations & Insulation Products);
SSE Green Deal Provider Limited Registered in Scotland No. SC432920
(Green Deal Scheme)
All members of the SSE Group
The Registered Office of SSE Energy Supply Limited, Southern Electric Gas Limited and SSE Water Limited is 55 Vastern Road Reading Berkshire RG1 8BU
The Registered Office of SSE Home Services Limited, SSE Energy Solutions Limited and SSE Green Deal Provider Limited is Inveralmond House 200 Dunkeld Road Perth PH1 3AQ
SSE Home Services Limited and SSE Green Deal Provider Limited are all authorised and regulated by the Financial Conduct Authority for certain consumer credit activities.