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If you have a power cut or a gas leak, you need to speak to the right people as soon as possible. So if you've got a gas leak, call 0800 111 999. If you've got a power cut, you'll need your local electricity distributor.
It's worrying when the lights go out. Our tips and advice can help you cope if you have a power cut.
A gas leak can be very dangerous. Be prepared by reading our guide to what action you should take and what you should avoid if you have a gas leak.
Our gas safety advice gives you useful safety tips including information on the Gas Safe Register. Our electricity safety advice is designed to help you keep your home and loved ones safe.
Find answers to the most common questions our customers ask us.
Visit the FAQs