• About us

  • Best for customer service

  • We are a British energy company that has been powering people's lives for 70 years. We have been voted best for Customer Service eight years in a row~ and we care about making a real difference to our customers' lives, every day. 



    Portsmouth
    We've won Customer Service awards for eight years in a row~

    We treat our customers the way we like to be treated ourselves. So when you call us we speak to you politely, fairly and with respect.

    That's why SSE has won the uSwitch Best Customer Service award for eight years in a row~.
     

     
    City lights
    We've already cut energy prices

    Energy companies have had a lot of bad press in the last year, so this spring we were please to share some good news.

    We reduced our energy prices in March, saving the typical gas and electricity customer £38 a year1.
     

     
    Remote house
    No ifs, no buts, no energy price rises before 2016

    We've frozen our standard gas and electricity prices until 20162.

    It's a commitment that every single one of our domestic customers can take advantage of.

    So regardless of whether you've been with us five years or five minutes, you can enjoy peace of mind when it comes to the price of your energy.

    It's something we hope will make a difference to customers who are worried about rising bills.
     

     

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    ~ SSE Southern Electric is a trading name of SSE Energy Supply Limited, voted Best for Customer Service every year since 2006 in the uSwitch Customer Satisfaction Reports.

    1 Based on Ofgem’s industry standard annual household consumption figures of 13,500 kWh of gas and 3,200 kWh of electricity, as adopted from January 2014. 

    2 Applies to all SSE, SSE Scottish Hydro, SSE Southern Electric, SSE SWALEC and SSE Atlantic domestic customers in Great Britain who are on or who move to the Standard tariff before 1 January 2016. Applies to this standard variable price only. Domestic customers on existing fixed term contracts can switch to the frozen standard tariff at any point in their contract with no penalty/exit fees.