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  • Switch to paperless billing

  • Paperless Billing Tree 2
    • Save an extra 1% off your energy*
    • Save space - no more drawers full of old bills
    • Save time - it's quick and easy to view your statements online
    • Save the environment - by using less paper

    Log in and go paperless

  • We're always working to improve our online services to make things easier for you and giving you more time to do things the things you want to.

    By signing up for paperless billing, you'll get an extra 1% discount off your energy*.  

    You'll also be helping to make our planet a healthier place just by saving paper, which means less clutter for you too. And we'll send you an email when your bill is ready to view, so no more waiting for the postman!

    How to switch to paperless

    Changing to paperless is easy, here's how:

    If you already have an online account:
    1. Click on one of your accounts.
    2. Click on the 'statement type' option.
    3. You can then choose 'paperless' and do this for each of your accounts.
    If you don't have an online account:
    1. Use our online form to register for an online account - it's simple and secure.
    2. You'll need the following to hand:
      1. Your name
      2. Your telephone number
      3. Your email address
      4. Your 10 digit customer account number
    3. After you've activated your online account, please remember to attach your energy accounts to your online profile.
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    *To qualify you must have a gas or electricity account with us, be paying by monthly Direct Debit and have paperless billing. The following tariffs are excluded: Standard Energy Online, energyplus Care, Go Direct (all variants), Price Fix (all variants except Price Fix 5, 6 and 7), betterplan, betterplan plus, M&S Energy, easywarm, Woolwich Domestic Heat, EDN, NSPCC, Severn Trent, Avios Energy, oplan, EBICO customers and all prepayment meter customers.

     

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