• Your energy health check


  • Your account spring cleaned

    Take an Annual Energy Review from us and we’ll make sure your gas and electricity accounts are in tip-top condition. It's a great way to be sure you're getting our best possible deal.

    We’ll do the hard work

    We know what we’re talking about when it comes to energy. So let our trained staff do the sums and we might be able to show you how to save electricity and gas.
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    What we'll help you with

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    Energy tariff review
    We’ll help you choose the best deal for your needs and lifestyle. This could help reduce your energy bill.
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    Payment review
    We'll check you're not paying too much or too little based on your energy use, and will amend your payments if required. Switching to Monthly Direct Debit can help you save even more**.
     
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    Energy efficiency review
    We'll ask a few questions and give you some quick and simple advice to help you reduce your energy use.
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    Additional help if you need it
    We can help you check to see if you qualify for some additional help under the Warm Home Discount scheme (subject to availability).


     
     
     
     
     
     
     
     
    What you'll need when you call us

    Arrow Your customer account number OR
    Arrow Your house number and postcode
    Arrow Your latest meter reading
    Arrow Details of any benefits or pension
    What to expect when you speak to us

    We’ll ask you a few questions so we can understand your situation. Then we’ll look at your best options and explain them to you. And it’s your choice to go ahead or not.
     

    Call us for an Annual Energy Review on 0800 048 3524º

     
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    **Pay by Direct Debit and get an annual discount of £40 per fuel, deducted from your standing charge. Choose paperless billing and get an annual discount of £6 per fuel, deducted from your standing charge - the following tariffs are excluded: energyplus Care, Woolwich Domestic Heat, EDN, EBICO and all Pay As You Go meter customers. These discounts are inclusive of VAT. 

     

     

     

  • ºWe may monitor your call to help improve our customer service.