Benefits of an online account

With an online account you can access and update your accounts any time, anywhere. It’s simple - all you need is access to the internet. You’ll be able to:

 Submit your meter readings and get an instant up to date balance

 View your bills and payment history 

 Make secure payments on your account 

 Go paperless and save 1% off your energy^† 

 Receive email notifications to let you know your bill is due

 View your purchases from our online shop 

  Monitor your energy usage with our iplan smart energy kit

_{^†To qualify you must have a gas or electricity account with us, be paying by monthly Direct Debit and have paperless billing. The following tariffs are excluded: Standard Energy Online, energyplus Care, Go Direct (all variants), Price Fix (all variants except Price Fix 5, 6 and 7), betterplan, betterplan plus, M&S Energy, easywarm, Woolwich Domestic Heat, EDN, NSPCC, Severn Trent, Avios Energy, oplan, EBICO customers and all prepayment meter customers.}