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If you need a hand, please call us on 0800 975 0788*.
Shield gas heating care
For just £17.90 per month4 Shield Gas Heating Care gives you full cover for your boiler, radiators, hot water and pipework. And you can get a year’s Shield Electrical Wiring cover for just £4• when you sign up for Shield Gas Heating Care (postcode limits apply).
With unlimited callouts, parts and labour1, as well as an annual service, Shield cover will protect you from the cost of having to call out an emergency tradesman if your heating goes wrong. So you won't have to worry about your home and your family being without heat or hot water for very long.
You'll get access to our UK based emergency helpline 24/7, 365 days a year. Whenever you have any problems, our Gas Safe Register engineers will be there to get things back up and running as soon as possible.
Included in the package is an annual service of your boiler and full central heating system - including a carbon monoxide check - giving you peace of mind that your system is safe and free from poisonous leaks. We always recommend that you have carbon monoxide detectors installed in your home for that extra peace of mind throughout the year.
Don't put it off any longer. Sign up today and you won't have to worry about unexpected high repair bills, your family being without heat and hot water or poisonous carbon monoxide leaks from your heating system.
PDF file: Terms and conditions for Shield Gas Care Products and Shield Electrical Wiring Care (159KB)
1 Subject to Shield Gas Care products and Shield Electrical Wiring Care terms and conditions.2 Alternative payment options are available. Full details can be found in the Shield Gas Care products and Shield Electrical Wiring Care terms and conditions.3 Should you decide to leave before the end of the minimum period of your contract, then a cancellation charge may apply. Full details of cancellation charges can be found in the Shield Gas Care products and Shield Electrical Wiring Care terms and conditions.4 When you sign up to a 12 month contract. Prices correct as of January 2014. •Offer available until 31 March 2015 when you sign up to a 12 month contract for Shield Gas Heating or Boiler Care products. Shield Electrical Wiring Care is provided free of charge for the first 11 months of a 12 month contract. £4 is payable in contract month 12. Shield Electrical Wiring Care can only be provided in areas with Electrical Wiring Care coverage - a postcode checking tool is available online or by contacting us. If a customer cancels any Shield Gas Heating or Boiler Care product within the 12 month contract duration, the Shield Electrical Wiring cover will be cancelled also and both may be subject to cancellation charges. All products are subject to Terms and Conditions, supplied in Welcome documentation. The offer cannot be used in conjunction with any other offer. All monthly costs are based on a 12 month contract.* We may monitor your call to help improve our customer service.
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Only use a Gas Safe Registered engineer.
Take a look at our phone numbers to find the best person to speak to.
SSE and Southern Electric are trading names of: SSE Energy Supply Limited Registered in England & Wales No. 03757502 (Supply of Electricity, Home Phone, Broadband and Feed in Tariffs); Southern Electric Gas Limited Registered in England & Wales No. 02716495 (Supply of Gas); SSE Water Limited Registered in England & Wales No. 06021063 (Supply of Water); SSE Home Services Limited Registered in Scotland No. SC292102 (Heating & Wiring, Shield Care & Servicing, Gas Installations & Eco); SSE Energy Solutions Limited Registered in Scotland No. SC386054 (Energy Efficiency Installations & Insulation Products); SSE Green Deal Provider Limited Registered in Scotland No. SC432920 (Green Deal scheme); SSE Retail Limited Registered in Scotland No. SC213458 (Retail Appliances) All members of the SSE Group
The Registered Office of SSE Energy Supply Limited, Southern Electric Gas Limited & SSE Water Limited is 55 Vastern Road Reading Berkshire RG1 8BU
The Registered Office of SSE Home Services Limited, SSE Energy Solutions Limited, SSE Green Deal Provider Limited & SSE Retail Limited is Inveralmond House 200 Dunkeld Road Perth PH1 3AQ
SSE Energy Supply Limited, SSE Water Limited, SSE Home Services Limited, SSE Green Deal Provider Limited and SSE Retail Limited are all authorised and regulated by the Financial Conduct Authority for certain consumer credit activities.