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We are waiting to help, please call our helpline on 0800 072 8560*. Our opening hours are Monday to Friday 8am to 8pm and Saturdays 8am to 2pm.
We'll let you know if your bill isn't paid. We'd love it if you contacted us as soon as there's a problem. That way, we can help you manage your bills and avoid taking serious action (which we really don't want to do).
If we fit a Pay As You Go meter, we'll make sure it's suitable, checking that you have easy access to it. And we will never knowingly disconnect the supply of a vulnerable person.
Please note: If you have a Green Deal agreement in place, any prices or discounts quoted do not include your Green Deal payments.
See what we can do to help you get back on the right track.
See what you can do to manage your bills and find out who can help.
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SSE and associated brands: Scottish Hydro, Southern Electric, SWALEC and Atlantic are all trading names of:
SSE Energy Supply Limited Registered in England & Wales No. 03757502
(Supply of Electricity, Home Phone, Broadband & Feed in Tariffs);
Southern Electric Gas Limited Registered in England & Wales No. 02716495
(Supply of Gas);
SSE Water Limited Registered in England & Wales No. 06021063
(Supply of Water);
SSE Home Services Limited Registered in Scotland No. SC292102
(Heating & Wiring, Shield Care & Servicing, Gas Installations and Eco);
SSE Energy Solutions Limited Registered in Scotland No. SC386054
(Energy Efficiency Installations & Insulation Products);
SSE Green Deal Provider Limited Registered in Scotland No. SC432920
(Green Deal Scheme)
All members of the SSE Group
The Registered Office of SSE Energy Supply Limited, Southern Electric Gas Limited and SSE Water Limited is 55 Vastern Road Reading Berkshire RG1 8BU
The Registered Office of SSE Home Services Limited, SSE Energy Solutions Limited and SSE Green Deal Provider Limited is Inveralmond House 200 Dunkeld Road Perth PH1 3AQ
SSE Home Services Limited and SSE Green Deal Provider Limited are all authorised and regulated by the Financial Conduct Authority for certain consumer credit activities.